Reddit's share of ChatGPT Search citations fell 86% in four days this August. If it can happen to Reddit, it can happen to your brand.

In a Q&A with our own Alex Kantrowitz, Pichai tells us about compute trade-offs, safety gaps and the personal agents coming next.

A client tells an advisor about a budget freeze. A week later, a nurture email arrives. Decide where conversation data stops before your CRM decides for you.

New Demandbase Research Finds 72% of Marketing Teams Haven’t Grown in Two Years as 70% Face Faster Turnaround Expectations SAN FRANCISCO--(BUSINESS WIRE)--As AI reshapes how marketing operates, B2B ...

Designed for real-time customer conversations at scale, Voice delivers human-speed responsiveness and is available self-hosted for $1 per million characters. MOUNTAIN VIEW, CA — October 20, 2026 — ...

Starbucks stopped buying visits with discounts and started funding baristas. Here is what that shift means for marketers ...

Kit answers from customer data, internal documentation and the ChurnZero Knowledge Base, helping customer growth teams put that knowledge to work across their accounts. WASHINGTON, Oct. 20, 2026 ...

New value-based pricing for Gainsight CS opens the platform to every team and agent responsible for retention; Agent Studio enters betaLONDON, Oct. 20, 2026 (GLOBE NEWSWIRE) -- Gainsight, the customer ...

MAICON 2026 warned that cutting junior roles today cuts tomorrow’s senior marketers, and made the case for turning ...

New guardrails let customers cap credit use, swap seats for credits and pick pay-as-you-go or flat-rate billing — easing ...

Any agent with write access can turn one bad decision into a segment and a repeated action. Lifecycle teams need intervention ...

Build the business case, establish a unified technical foundation and work your way up to high-stakes interactions.