As more businesses deploy AI, fears of mass layoffs are everywhere. But in contact centers, where AI is expected to have one of the largest impacts, layoffs are not widespread. Instead, ...

Authorized Broadcom partners can sell the HyperArmor add-on on a per-core basis, Prashanth Shenoy, VP of product marketing ...

Dataprise and Ntiva led a one-day test of five AI engines, but 103 of 152 MSPs surfaced only once. Ntiva’s marketing chief ...

The technology advisory firm will bring Procure IT’s managed intelligence software and services into its private equity ...

The vendor will also provide market development funding as it builds out partner alliances with Carahsoft, TD Synnex and ...

MCP server access will be table stakes for AI-assisted connectivity services, the voice provider’s cofounder and CEO said.

Researchers said the hackers employed a powerful AI tool to accelerate and scale the attacks against hundreds of Microsoft ...

The IT services firm created the Gemini Frontier Capability Group to house teams of forward deployed engineers.

The cybersecurity platform provider also added early access to an agentic AI detection tool for service providers and ...

The Cisco-owned observability platform found that more than half of organizations are grappling with unexpected costs.

AI is putting pressure on the sprawling, multi-year software contracts common in the channel. As companies seek to control spending in the token economy, AWS partners are experimenting with flexible ...

Using AI agents, the company scans for vulnerabilities, grouping findings to provide context regarding affected assets, ...