A Florida man demanded that Royal Caribbean pay for his car wash and detailing. The cruise line banned him and deleted his ...

A Florida man returned from his latest cruise to find his vehicle splotched with hardened sea salt at Port Canaveral. His response earned him and his wife a lifetime ban from Royal Caribbean. An ...

Do not overlook your Annual Notice of Change. Consumer Rescue's in-house registered Medicare Counselor explains what to know about your ANOC.

More than 3 million Medicare beneficiaries will lose their Medicare Advantage plans as of Jan.1, 2027. Getting the health care they need could get more complicated and more expensive unless they do ...

Six months after Zimmery Harvey returned his last rental car, Dollar surprised him with a $1,900 “final invoice.” The car rental company says it neglected to charge Harvey the required $10-per-day ...

As devastating storms caused flooding and widespread damage in Maui last March, a Pennsylvania family canceled their beachfront Vrbo reservation. That was a logical decision they assumed would be ...

Imagine going to your regular pharmacy to pick up a needed prescription and being told your insurance isn’t valid. That’s what happened to more than 100,000 Medicare beneficiaries earlier this year.

As devastating storms flooded Maui and caused widespread damage last March, a Pennsylvania family canceled their beachfront Vrbo reservation. That was a logical decision they assumed would be covered ...

Would Norwegian Cruise Line ban a passenger just for complaining about itinerary changes? The answer likely depends on how the passenger delivers their grievance. One former NCL customer recently ...

Cruise ship passengers frequently contact Consumer Rescue after falling victim to scams during their travels. Unfortunately, by then it’s usually too late to do anything – except to tell their stories ...

Could an ombudsman columnist who routinely writes about tourist scams become the target of one herself? The answer is, of course, “Yes.” No traveler is immune to the possibility of a brush with a bad ...

Scam call centers are having a moment on the internet, bizarrely appearing in the top search results for many of your consumer questions. Here’s what you need to know about spotting and avoiding these ...