While traditionally part of manufacturing, business process outsourcing (BPO) — in which companies work with third-party vendors to manage business operations — has grown beyond this one industry.

NO. 1493, or the proposed BPO Workers’ Welfare and Protection Act, represents the latest effort to ensure that industry employees are protected, a business process outsourcing (BPO) employee ...

THE Bureau of Working Conditions (BWC) is urging the business process outsourcing (BPO) industry to adopt best practices to ...

This mass automation means the traditional entry-level job of the BPO agent is rapidly disappearing, but it is simultaneously creating a new, higher-skilled role focused on emotional intelligence, ...

What is the potential contribution of business process outsourcing (BPO) to Kenya’s GDP? This is the question that potential public and private sector BPO players want answered. It is an important one ...

Panama is getting a renewed shot at becoming a hotspot in the Nearshore business process outsourcing (BPO) ecosystem. Panama is known today among BPO operators as one of the most mature markets in the ...

Dublin, Oct. 28, 2025 (GLOBE NEWSWIRE) -- The "Asia Pacific Business Process Outsourcing (BPO) Market Report by Services, End-use, Countries and Company Analysis 2025-2033" report has been added to ...

Leading the charge in the realm of innovation within the insurance sector, digital claims processing services are at the forefront of a revolutionary shift in how insurance claims are managed and ...

A bill seeking to ensure the welfare and protection of Business Processing Outsourcing (BPO) workers, especially during ...