The operator is going off the hook for millions of customers, CNN reported. Starting in January, AT&T customers with digital landlines won't be able to dial 411 or 0 to reach an operator or get ...

There used to be a lot of telephone operators in America. And now hardly any. When there were hundreds of thousands rather than just a couple of thousand, it was the work of women — and demanding work ...

The operator is going off the hook for millions of customers. Starting this month, AT&T customers with digital landlines won’t be able to dial 411 or 0 to reach an operator or get directory assistance ...

Let’s face it, the last day on some jobs is the last day you see your old buddies. Sayonara. Adios. Au revoir. Don’t let the door … That’s not how they do it at the phone company. On a recent Saturday ...

While attending Los Angeles City College in the 1960s, Lilith needed to find a part-time job. So, she applied for a position at Pacific Telephone Telegraph to work as an information operator. In the ...

Before smartphones, landline telephones were the way most people kept in touch. And until direct dialing became common, a switchboard operator's assistance was often needed to help with long-distance ...

Qwest will close its call center in Duluth after today, putting 52 directory-assistance operators out of work. "It's the end of an era," said Diane O'Donnell, one of the operators losing her job.

The operator is going off the hook for millions of customers.Starting in January, AT&T customers with digital landlines won't be able to dial 411 or 0 to reach an operator or get directory assistance.

*(CNN) — The operator is going off the hook for millions of phone customers. Starting in sometime this month (January), AT&T customers with digital landlines won’t be able to dial 411 or 0 to reach an ...