The wireless giant wants to build its customer base, but you might want to look closely at what's being offered.
T-Mobile is offering customers a new way to save each month, but is it worth the potential costs it could bring along? You ...
The initiative aims to speed up the switching process so that it takes no more than 15 minutes. Starting Dec. 1, consumers ...
Unlike other carriers, T-Mobile places a heavy focus on the customer experience, and that starts the moment you begin to make ...
Seemingly every brand offers some kind of loyalty program, but only a handful are really worth it. T-Mobile’s Magenta Status is one of them. Magenta Status is a free loyalty program for all postpaid T ...
In late November 2025, T-Mobile US introduced "Switching Made Easy" and major T-Life app upgrades, enabling a faster, AI-driven switching process and same-day device delivery in key cities. This ...
Starting Jan. 1, 2026, the phone carrier will begin charging $3 a month for its Apple TV “On Us” perk, which has been free for “Plus”-level phone plan customers since 2021. Customers who do not have ...
Data on millions of additional customers was also compromised, T-Mobile said. T-Mobile revealed Friday that the personal data of more than 5 million additional customers was compromised in the recent ...
T-Mobile US will relocate one of its Customer Experience Centers to the former Sam’s Club on Laburnum Avenue in Henrico County. This relocation will bring $30 million in new investment to the facility ...