Steam is opening up about its frequently criticised support measures. Steam Support has a very bad reputation, and it's something Valve has acknowledged as justified by regularly vowing to improve. As ...

It may be an immensely popular platform, but Steam's terrible customer service is the stuff of legend. It's something Valve has acknowledged in the past, and says it is constantly looking at ways to ...

Steam support is now displaying the typical wait time for different types of tickets on its support page. Steam support is slow. That’s a compliant that anyone who uses Steam has heard. Apparently ...

There are several ways to contact Steam support if you need help with your account, or even the app itself. You can contact Steam support through the app, via a web ...

If you ever wondered why it sometimes takes Valve a little longer than you’d like to answer support requests, it could be because there are more than 50,000 people ahead of you in the queue on a usual ...

Valve’s digital PC gaming distribution service, Steam, will stop supporting Windows 7, Windows 8, and Windows 8.1 at the start of next year. In a statement on the Steam support page on Tuesday, Valve ...