Six Sigma principles use statistical and numeric methods to reduce the number of defects in output to an insignificant level. They emphasize simplicity of process, quality of parts and supplies, and ...

Businesses use Six Sigma methods to improve the quality of their manufacturing processes by discovering and correcting the causes of imperfections and errors. The development and pursuit of new ...

There was an interesting story in Business Week a little while ago about 3M hiring a CEO called James McNerney, who imported the ‘Six Sigma’ process from his old employer, General Electric. Nothing ...

In this article, we will define what is Six Sigma from a variety of perspectives. The benefits of Six Sigma will be presented ...

A business is run on the work of different cross-functional teams with the understanding that each person adds unique expertise and skill sets. Continuing to develop those skills through ...

In her position as a traffic manager for an advertising agency in Wilmington, Delaware, Suzanne Fields’ duties include working on procedures to make sure everything flows smoothly. Looking to ...

Even if your customers are pleased with your products and services, there are many opportunities before, during and after the transaction to satisfy or annoy them. Whether it is the experience they ...