ServiceNow has released a new AI tool to help human workers, and is readying their replacement, the Autonomous Workforce, for ...

DENVER, Feb. 05, 2026 (GLOBE NEWSWIRE) -- NexusTek, a leading provider of AI, infrastructure, and security solutions, today announced the launch of NexusOps with NexusIQ, an integrated AI-powered ...

When it gets stuck, the bot will escalate rather than hallucinate ServiceNow claims it has created an AI agent that is ...

Today, work passing through a service desk relies heavily on input from multiple team members. The efficiency of the communication, documentation and support processes determines the effectiveness of ...

ORLANDO, Fla. & PLEASANTON, Calif.--(BUSINESS WIRE)--ManageEngine, the real-time IT management company, today announced that it is bringing a visual change workflow builder to the cloud version of its ...

Service desk chatbots and automated request routing are just the beginning. AI- and ML-driven tools will soon tap predictive analytics for better decision making in incident management, demand ...

Effortlessly switch between standing and sitting while you work with the attractive and easy-to-use Workflow Desk. The human body is designed to move, which can be difficult if you've got a desk job.

AI-driven triage, routing, and service updates help businesses resolve issues faster, improve consistency, and deliver a more proactive support experience. DENVER, Feb. 05, 2026 (GLOBE NEWSWIRE) -- ...

The MarketWatch News Department was not involved in the creation of this content. DENVER, Feb. 05, 2026 (GLOBE NEWSWIRE) -- NexusTek, a leading provider of AI, infrastructure, and security solutions, ...