Asus has pledged to improve its warranty RMA process after being taken to task for what could only be described as extortion. A series of reports, including an investigation by Gamers Nexus, showed ...

EVGA has just changed its RMA procedure, where the old "Guest RMA" option to return a graphics card is over and done with, and now the company requires that you register products before you send them ...

Tension has been high between Asus and its customers in recent months following a wave of complaints over its RMA (return merchandise authorization) process which has left many unhappy. Now, Gamers ...

ASUS recently addressed concerns about its RMA (Return Merchandise Authorization) process in North America. A video by Gamers Nexus highlighted issues with the company’s repair policies, where ...