Do you know the difference between “FAQ’s” and “FAQs” or “less oranges” and “fewer oranges”? Do you cringe when you see statements such as “all major credit cards excepted” or “hope you well”? If you ...

You can feel the temperature in your face start to rise. Maybe you were distracted, rushed, or typed the message on the walk to your car – but somehow, you’d messed up. From CC’ing the wrong person ...