Epic Cosmos captured 1.34B patient-authored and 3.25B staff-authored messages, alongside 1.77B visits and 1.59B telephone encounters, indicating substantial bidirectional communication volume. Office ...

There are numerous calls for building health care delivery systems that are more patient centered. The focus on patient-centered care has increasingly begun to rely upon, and even merge with, the ...

A patient portal is an internet-based platform that lets you view medical records and connect with your health care professional. When you use the portal, it means you don’t have to call the office to ...

Despite progress on patient safety since the publication of the Institute of Medicine’s 1999 report, To Err Is Human, significant problems remain. Human factors and systems engineering (HF/SE) has ...

“Keep in mind these data are reflective of patients’ perception of their care; whether or not we, as providers, agree, that perception is legitimate.” As the medical director of patient experience at ...

This is the first in a series of articles that focuses on your rights as a patient—both inside the hospital and out. First up, we explore the “Patient’s Bill of Rights” (yes, that’s a thing!). If ...

Patient centered care (PCC) and interprofessional collaboration (IPC) remain important goals for all healthcare systems. While these tenets are a cornerstone of training for nursing and allied health ...

Christy Bieber has a JD from UCLA School of Law and began her career as a college instructor and textbook author. She has been writing full time for over a decade with a focus on making financial and ...