Over the course of last few years, companies have been choosing outsourcing services to garner huge profits and streamline business operations. Businesses avail help desk solutions not only because of ...

Troutman Sanders outsourced its help desk to Intelliteach to reduce the cost of support calls and avoid future costs in training and maintaining a dedicated staff. The firm measured success using five ...

Guy de Poerck, CIO of the International Finance Corp. (IFC), an arm of the World Bank, has been outsourcing help desk services to Affiliated Computer Services (ACS) for six years and hasn’t had to ...