Follow the steps below to create a custom caller ID policy, and apply it to the Microsoft Teams admin center. Make sure you are an IT admin who has access to the Microsoft Teams admin center or has a ...

A call is a call, whether it involves the PSTN or whether it is internal to an organization or external. I say this upfront because this piece is about how Microsoft defines Teams callers now and how ...

"With this latest integration, IT teams now have a unified, cross-platform solution for Microsoft Teams Phone and CUCM, making number plan management smarter, faster, and more consistent across ...

Anywhere365, a provider of cloud-based contact center and dialogue management solutions, has today announced that through its long-term relationship with Microsoft, it will be introducing Microsoft’s ...

Microsoft has been cracking on with plenty of new Teams video-meeting features, but the company is now also trying to boost one-to-one calls via new features in Teams Phone. The company said 80 ...