Estimated meter reading resulted in numerous, inaccurate utility bills in parts of New York. But reading your own meter can help. Carl Popp, of Poughkeepsie, learned to read his own meter after he was ...

EDMOND, Okla. (KFOR) – It still feels like summer in September and many customers, including John Van Pelt, have been experiencing extraordinarily high electric bills. “It’s taxing [and] I’ve called ...

Thousands of customers who opted out of LIPA’s smart-meter program, and thousands more who couldn’t be reached, have begun seeing new opt-out charges on bills that now come monthly, despite a ...

Central Hudson Gas & Electric is starting monthly meter readings. They had complaints about bi-monthly estimates. POUGHKEEPSIE — Central Hudson Gas & Electric Corp. is starting monthly meter readings ...

LAPLACE, La. (WVUE) - St. John Parish officials notified some residents their water will be turned off amid a crackdowns on customers with unpaid bills. However, some of those same customers said they ...

PHILADELPHIA -- A 71-year-old North Philadelphia woman has been slapped with a huge gas bill because a faulty meter was not giving accurate readings. PGW says the meter wasn't correctly measuring ...

ROCHESTER, N.Y. (WHEC) — Here’s a Good Question about Rochester Gas & Electric. Melissa wanted to know: "I am curious as to why RG&E still feels it is appropriate to send their meter readers to ...

ST. JOSEPH COUNTY, Ind. (WSBT) — NIPSCO is planning to conduct manual gas meter readings after automatic system battery failures in older models. Drive-by readings can't be done because the utility is ...