ROCHESTER — Patients sent fewer online messages to their Mayo Clinic providers after the health system implemented an e-visit billing policy in 2023, according to a new study by Mayo Clinic ...

Rochester, Minn.-based Mayo Clinic researchers say patient portal messages have declined after the system began billing the interactions as e-visits, according to a study published in the Annals of ...

The influx of email and portal messages has continued post-pandemic, prompting some of the nation’s largest health systems over the past year to begin charging patients for certain interactions online ...

Credit: Getty Images In a survey, most providers in a large integrated health system said they accepted billing for e-visits and indicated that it took little to no effort to complete. A study ...