The IT Infrastructure Library (ITIL) offers best practices for delivering IT services using a systematic approach to IT service management (ITSM). ITIL certification is near the top of almost every ...

ROLLING MEADOWS, Ill.--(BUSINESS WIRE)--Professional Designations Corp. (PDC) is pleased to announce its new IT Service Management Essentials certification for anyone working in IT or in roles that ...

ServiceNow offers technical management support to large IT operations, with a focus on the help desk and ITSM. Its three certification paths will help validate your skills with this rising IT platform ...

BURLINGTON, Ontario--(BUSINESS WIRE)--Working together with Professional Designations Corp (PDC) and industry experts, Pink Elephant announces an innovative IT Service Management Essentials ...

IT service management, or ITSM, certifications have become standard across the technology sector. These certifications can show competency and knowledge related to designing, planning, operating and ...

The Central Bank of Kenya (CBK) has joined the ranks of globally benchmarked institutions after attaining the ISO/IEC 20000-1:2018 Certification for Information Technology Service Management (ITSM).

LONDON, August 9, 2010 /PRNewswire/ — NTT Europe (http://www.eu.ntt.com/), an ICT solutions partner and subsidiary of NTT Communications (http://www.ntt.com ...

Etisalat and Dubai World Central’s joint venture company Smartworld has been awarded ISO/IEC 20000-1:2011 certification for Information Technology Service Management. The service management standard ...

BCX has achieved the coveted ISO 20000-1 IT Service Management certification, becoming only the second South African owned company to achieve this international standard. The ISO 20000-1 certification ...

Attaining IT service management certification, it seems, is still not a priority for some organizations in Asia. Steve Wells, DHL's acting vice president of strategy and planning for Asia-Pacific, ...