REDWOOD CITY, CA--(Marketwired - Feb 16, 2017) - Agiloft, a trusted provider of business process automation software, announced today they will be a Silver Sponsor at "Pink17," the 21 st Annual ...

CA Technologies announced that its CA Service Desk Manager r12.9 has achieved the highest level of certification for PinkVERIFY 2011 from Pink Elephant, an Information Technology Infrastructure ...

ITIL Service Management and Help Desk Virtual appliance includes LiveTimes’ latest JeOS with symmetric multiprocessing and decreased memory footprint for customers and SaaS providers. LiveTime has ...

Help desk operations are no small matter at JPMorgan Chase, which runs seven sites that handle some 3 million IT service calls per year. Following its 2004 merger with Bank One and the end of its $5 ...

The Art of Service has just released the latest version of its popular Help Desk Toolkit, fully aligned with ITIL best practice IT Service Management. Brisbane, Australia, October, 4 2007 - The Art of ...

Los Angeles, CA, October 22, 2007 --(PR.com)-- The Art of Service, the leading provider of IT Management Education solutions today released the updated version of the Help Desk Toolkit. The Help Desk ...

AI success depends on whether enterprise data is ready, reachable, and close enough to the workloads that need it. In this eSpeaks episode, Dell Technologies’ Vrashank Jain explains why fragmented ...

In software design, workflows connect distributed app components. In software development and support, workflows play a similar role, binding together IT service management tasks. All IT service ...

On June 13, Mercury Interactive announced that it is expanding its reach into the IT services management market. The company is tackling the service desk and has acquired PowerHelp IT software from ...

Los Angeles, CA, August 08, 2010 --(PR.com)-- "The Art of Service has been the only teaching and consulting company in the country in the past 10 years that is offering comprehensive and advanced ITIL ...

Reaffirms ManageEngine as a trusted partner for businesses seeking an industry-certified service management platform ManageEngine, a division of Zoho Corp. and a leading provider of enterprise IT ...