LONDON--(BUSINESS WIRE)--Technavio has been monitoring the IT and BPO services market in India and it is poised to grow by USD 83.6 billion during 2020-2024, progressing at a CAGR of almost 8% during ...

LONDON--(BUSINESS WIRE)--Technavio has been monitoring the IT and BPO services market in India and it is poised to grow by USD 83.6 bn during 2020-2024, progressing at a CAGR of almost 8% during the ...

In recent years, free trade zones (FTZs) across Latin America have seen significant evolution, shifting from traditional manufacturing hubs to dynamic centers that cater to the needs of Business ...

Driven by platform play, IT-BPO integration, smartshoring, and outcome-based pricing models, today’s outsourcing industry is undergoing another wave of transformation, says Sanjiv Kapur of Patni BPO.

Pranav Dalal is the CEO and founder of Office Beacon, a global outsourcing firm that serves clients in various industries worldwide. The conversation around business process outsourcing (BPO) used to ...

Portions of the financial sector have been slow to embrace AI, but it could play a role in overcoming BPO challenges.

NO. 1493, or the proposed BPO Workers’ Welfare and Protection Act, represents the latest effort to ensure that industry employees are protected, a business process outsourcing (BPO) employee ...

A bill seeking to ensure the welfare and protection of Business Processing Outsourcing (BPO) workers, especially during ...