A vice president of product strategy offers guide to preparing a network for business-process outsourcing. Wouldn’t it be nice if you could toss every scrap of paper related to your IRS tax return ...

Whether you’ve made the big decision and you’re ready to outsource, or the last outsourcing decision did not work out as planned, now comes the tough part: BPO vendor selection. Companies that are new ...

Organizations must seek ways to optimize their operations in a competitive business landscape. This is where business process outsourcing (BPO) solutions come into play. Partnering with a trusted ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. We have witnessed the momentous rise of the outsourcing industry and how it reached its ...

Portions of the financial sector have been slow to embrace AI, but it could play a role in overcoming BPO challenges.

Pankaj Vaish is the managing director for global IT-BPO delivery at Accenture Ltd., responsible for running the BPO delivery network and overseeing the growth and expansion of Accenture’s business ...

Opinions expressed by Entrepreneur contributors are their own. Most people are familiar with how real estate agents get paid, i.e. earning a commission when they sell a house and the escrow closes.