While traditionally part of manufacturing, business process outsourcing (BPO) — in which companies work with third-party vendors to manage business operations — has grown beyond this one industry.

Portions of the financial sector have been slow to embrace AI, but it could play a role in overcoming BPO challenges.

Opinions expressed by Entrepreneur contributors are their own. Most people are familiar with how real estate agents get paid, i.e. earning a commission when they sell a house and the escrow closes.

A SENATOR said on Monday he filed a bill proposing to automatically regularize business process outsourcing (BPO) workers after their six-month probation, in a bid to crack down on labor ...

Business process outsourcing firms should be sanctioned for requiring personnel to work despite dangerous weather conditions, BPO employees told the Department of Labor and Employment (DOLE).

Business process outsourcing workers will receive additional benefits and protection against risks during calamities and ...