As one of North America’s largest fleets, with 350,000+ vehicles, Penske Truck Leasing must also employ a huge pool of maintenance technicians, about 8,700 in all. Due to the natural attrition of the ...

In an attempt to improve service speed and the safety of its workers, Mercedes-Benz is arming its dealership maintenance and service technicians with a new Mercedes-Benz Virtual Remote Support system ...

More than two decades after it began, Microsoft is still trying to make things easier. Sam Denton-Giles, Microsoft’s advanced analytics lead, explained how the company—along with partner Ramco, which ...

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