Quality assurance and quality control ensure that your products or services meet your customers' expectations. A quality assurance team conducts activities that validate quality requirements. This ...

To an electrical consulting engineer, the necessity of designing an electrical system that functions per the owner’s requirements, adheres to code, and is constructible is of paramount importance. For ...

If you would like to learn more about the IAEA’s work, sign up for our weekly updates containing our most important news, multimedia and more. This manual was developed to serve as guidance on ...

Don Cowan and Mahyar Mohammadnezhad of Kiwa PI Berlin explain the importance of upstream diligence in ensuring long-term PV ...

Every team in every organization is (or should be) focused on quality assurance. Whether someone’s work primarily impacts their fellow team members or a company’s customers, making sure a job’s done ...

Advances in technology offer many ways to improve efficiency and reduce costs without impacting quality through automated inspection tools. The full potential of these tools cannot be fully leveraged ...

Contact centers are more than just service hubs—they're where the critical interactions that shape brand perception and loyalty occur. Contact center quality assurance (QA) ensures that every customer ...

Julia Kagan is a financial/consumer journalist and former senior editor, personal finance, of Investopedia. Amy is an ACA and the CEO and founder of OnPoint Learning, a financial training company ...