You would be hard pressed to find any CEO publicly stating that their employees are NOT their most valuable asset. There is much evidence and scores of management books emphasising the importance of a ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Since its creation and publication in 2003, the Net Promoter Score (NPS) has become the ...

The employee survey is a commonly used HR tool to gauge employee sentiment around a wide range of issues related to work experience — from management practices to development opportunities, to ...

Happiness at work saw its sharpest rise in more than two years during April to June, but reports suggest that this is not necessarily linked to growing satisfaction with workplace culture or benefits.

The tech giant Dell carries out an annual employee engagement survey known as "Tell Dell." BI obtained a transcript of the internal video update in which leaders shared results from the survey. The ...

The employee satisfaction rate at Dell Technologies has dropped for the second year in a row, marking a nearly 50% decline in two years. On Tuesday, in an internal video update, Jenn Saavedra, the ...

With top-tier accreditations from Vibrant Talent and Investors in People, Kinecx Energy’s, formerly firmus energy networks, ...

Net promoter scores measure a customer's likelihood to recommend a product or service. Glassdoor reviews provide a unique insight into a company's employee loyalty. Both of these tools can be useful ...

Loyal customers are assets to any business. The best way to transform someone into a loyal customer is by offering outstanding customer satisfaction. Therefore, it is essential to gauge how happy and ...