Cymbio has released a cloud-based ecommerce support platform that’s designed to provide a way for companies and retailers to automate the sales process. The platform provides communication channels ...

Rising expectations for rapid responses are draining the life from asynchronous customer support, according to a new study by a global customer support platform for e-commerce brands and online ...

Singapore-headquartered startup Plugo has secured $9 million in a Series A funding round. The company offers a complete spectrum of e-commerce support services for direct-to-consumer (D2C) brands, ...

SmartEquip has anticipated the construction industry's growth after the pandemic and responded with two newly configured custom e-Commerce 2.0 technology solutions. SmartEquip Inc., has released two ...

LimeChat, a human-level chatbot startup which enables D2C brands in collaboration with Microsoft, has announced the release of an advanced AI-powered chatbot for e-commerce customer support.

The digital revolution has transformed the way businesses operate, creating opportunities that were unthinkable a few decades ago. In this vibrant, complex ecosystem, e-commerce stands out as one of ...

THE meteoric rise of e-commerce has reshaped the retail landscape, and the Philippines has carved out a unique niche as a global hub for e-commerce support outsourcing. The country's highly skilled, ...