PALO ALTO, Calif., Jan. 16, 2024 /PRNewswire/ -- Aisera, a pioneer of Generative AI solutions for the enterprise, today announced that Dave Inc. (Nasdaq: DAVE), one of the nation's leading neobanks, ...
Meta has taken a bold step toward shaping online commerce and customer engagement. On October 2, 2025, the tech giant ...
CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, Inc. (NASDAQ: EGHT), a leading business communications, CX, and CPaaS platform provider, today announced the expanded availability of AI-powered voice support ...
Tech Xplore on MSN
AI or humans in customer service? Preference depends on situation, large study shows
When we shop online, a chatbot answers our questions. A virtual assistant helps us track a package. And an AI system guides ...
Just a few years ago if you were to focus on improving customer service, one of your first moves would have been to take a hard look at your automated customer service tools. Your chatbot that served ...
We have an exciting opportunity to join the team at the Health Services Library at Southampton General Hospital as a Customer Services Assistant. The successful candidate will deliver a high quality ...
Summertime Customer Service Assistants (CSAs) assume the responsibilities of staffing the summer area office and serving on the coordinating team for the University Guest Housing and Conference ...
The future of customer service is less about the people than it is the sound of a person or the virtual image of an individual. Humans are just so inefficient. But they can be improved, too, through ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results
Feedback