SAN ANTONIO — San Antonio Marriott Global Reservation Sales and Customer Care is no stranger to the Top Workplaces list. In prior years, the call center on the North Side appeared as the second-, ...

ROYAL OAK, Mich., Oct. 8, 2024 /PRNewswire/ -- A leading national automotive dealership group representing 16 of the best automobile brands across 50+ locations in the U.S., has successfully expanded ...

Customer service has never been as important as it has over the past year as consumers continued to change their shopping and purchasing behavior. A brand’s call center has become the epicenter for ...

At the best of times, a customer service team is an important part of a business’ retail strategy; during the pandemic, it has become critical for success. Shoppers are purchasing in new ways and ...

Have you ever waited on the line for a customer care representative to help place that very important order right before Christmas, or help you figure out how to resolve a technical issue with your ...