When will my friend arrive at the airport? They haven’t even checked their luggage. Around what time will they arrive at our ...

Eight states are suing the artificial intelligence giant OpenAI, saying the company’s popular chatbot violated consumer ...

Chatbots can make interactions easier for both customers and businesses—if they’re carefully developed. If the bot can’t answer common questions or guide a customer through all the steps needed to ...

EasyJet holidays customers prefer AI chatbot over humans when making enquiries - The chatbot can help easyJet customers with ...

Data from Beth Israel Deaconess and Google shows a low error rate and good patient satisfaction when deploying the AI chatbot ...

The US government now has its own AI chatbot. America.gov is an interface for people to ask natural language questions about information and services from federal agencies. The chatbot's web page ...

A new rule would require businesses to connect people to a human customer service agent quickly if a chatbot cannot fulfill their requests.

Get ready to share your custom chatbot with the whole world. Well, at least with other ChatGPT Plus subscribers. OpenAI recently launched its GPT Store, after it delayed the project following the ...

Deepinder Goyal has unveiled Dark.ai, a privacy-focused AI chatbot that uses end-to-end encryption to keep user conversations ...

A new study finds that AI models trained on junk social media posts develop brain rot, skipping reasoning and picking up bad ...

Experts say balancing the need to govern AI for public safety with user privacy is ‘extraordinarily difficult’.