One of the things I’ve not been shy about is that banks, in their effort to master digital, have created an efficient servicing experience that is functionally correct, but emotionally devoid. Think ...

In an industry increasingly shaped by speed, automation and transactional decision-making, relationship banking continues to ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. Eltropy’s platform-backed Video Banking allows CFIs to deliver secure, ...

A lot has happened at Provident Bank over the past several years. In 2020, Provident acquired SB One Bank, making it the state’s third-largest bank and bringing on board Anthony Labozzetta, its ...

Remote banking applications that proved their value when bank branches closed during Covid are thriving as financial institutions and customers learned how to use them and enjoyed the convenience.

LEHI, Utah, March 19, 2026 /PRNewswire/ -- As credit unions and community banks accelerate adoption of AI-driven service channels, payments often remain disconnected from the conversations that ...

In the rapidly evolving world of financial technology, certain individuals stand out as trailblazers who have played a pivotal role in shaping the landscape of electronic money institutions (EMIs) and ...

Perpetually driven by one technology or another, enterprise transformation is a never-ending discussion. With companies still in their cloud transformation journeys, implementing cutting-edge ...

Jordan highlights the importance of data portability in banking, comparing it the telecommunications industry's phone number portability. He suggests that the rule will increase competition, forcing ...