SENA, Colombia’s national career and technical education system, has opened a center in Medellín dedicated specifically to training Colombians with the skills they need to work in the BPO sector. The ...

Kenya’s Business Process and Outsourcing (BPO) industry has received a boost after an international trainer and certifier pitched camp in Nairobi. The world’s largest Standards and Credentialing body, ...

If not all, many BPO companies have figured out that the importance of training their employees tactically to ensuring better service for different occasions is a very significant faction in ensure ...

Jamaica’s government is planning to provide BPO training in order to increase its ability to create jobs and meet economic growth targets. “BPOs are often viewed as call centers offering cheap labor ...

E-learning software has been around for nearly as long as the Internet, and has seen wide application in both business and higher education. But it wasn’t until about five years ago that it started ...