The Certified BPO Master Trainer (CBMT) credential from the BPO certification Institute (BCI) is finally on the horizon and the Outsourcing Professional Certification Council (OPCC) has completed its ...

The Technical Education and Skills Development Authority (TESDA) has announced its partnership with business process outsourcing (BPO) industry leaders to hold a training program for trainers in the ...

The Philippines' fall from a latest worldwide ICT survey is not really a concern and Filipinos should even be inspired about it, according to a high-ranking BPO trainer in the Philippines. Mark Philip ...

A SENATOR said on Monday he filed a bill proposing to automatically regularize business process outsourcing (BPO) workers after their six-month probation, in a bid to crack down on labor ...

With the goal of hauling in US$25 billion in revenues in four years, the Technical Education and Skills Development Authority (TESDA) today launched a P25.2-million trainers’ training program to help ...

A LAWMAKER has filed a bill seeking stronger workplace protections, mandatory hazard safeguards during calamities and a higher entry-level wage for employees in ...

Business process outsourcing workers will receive additional benefits and protection against risks during calamities and ...

A bill seeking to ensure the welfare and protection of Business Processing Outsourcing (BPO) workers, especially during ...

NO. 1493, or the proposed BPO Workers’ Welfare and Protection Act, represents the latest effort to ensure that industry ...

The Office of the Prime Minister and the Ministry of Investment, through the Investment Policy and Compliance Unit (IPCU) and ...