Little more than a year ago, AI was widely heralded as the absolute game-changer of business process outsourcing (BPO)—and as ...

While traditionally part of manufacturing, business process outsourcing (BPO) — in which companies work with third-party vendors to manage business operations — has grown beyond this one industry.

Konecta, a global leader in Customer Experience (CX) transformation and digital operations has been selected as one of the ...

DUBLIN--(BUSINESS WIRE)--The "Global Healthcare Business Process Outsourcing (BPO) Market" report has been added to ResearchAndMarkets.com's offering. This report represents an in-depth analysis of ...

Portions of the financial sector have been slow to embrace AI, but it could play a role in overcoming BPO challenges.

The intersection of technology and globalization has changed the way business is done and created new business opportunities in the international marketplace. Business process outsourcing (BPO) has ...

The Business Process Outsourcing (BPO) market size was US$ 298.6 billion in 2024 and is anticipated to grow to US$ 643.19 billion by 2033 at a CAGR of 8.90% during the period 2025-2033. The growth is ...

Adarsh Kumar’s journey from founding pioneer to BPO-Tech visionary highlights how he is driving iEnergizer’s transformation ...

Epiq GBTS relied on a different operating model than the rest of the business, and its sale will allow the company to reinvest the proceeds in research and acquisitions.

LONDON--(BUSINESS WIRE)--SpendEdge, a global procurement market intelligence firm, has announced the release of their Global Business Process Outsourcing Services Category - Procurement Market ...

The end of the earnings season is always a good time to take a step back and see who shined (and who not so much). Let’s take ...