There’s a shift happening in global outsourcing. It’s no longer just about reducing costs, it’s about how businesses access talent and deliver specialist services at scale. That’s where Knowledge ...
In the growing world of IT-enabled services, there is a lack of clarity as new services emerge, appearing to some like old ones. Business Process Outsourcing (BPO) is a common enough term now to ...
Knowledge process outsourcing has failed to live up to its potential. So is it doomed to fail? Or does hope lie ahead? The National Outsourcing Association's Martyn Hart has the answers. Knowledge ...
It's time for the Indian BPO industry to move up the value chain and log on to $25-bn KPO market. BANGALORE: The acronym BPO is passé. It''s time to move up the value chain for the Indian BPO ...
Partnership with MetrixLine Enables Instant Outsourcing Measurement for all of KARVY Global’s Clients Hyderabad, India and San Francisco, CA — (June 12, 2006) — KARVY Global Services Limited, the ...
Since the mid-80s, when the Indian government opened up the country's markets, BPO in India has been one of the strongest and most enduring sectors of the country's economy. Initially, the industry ...
Jamaica’s BPO sector has experienced significant growth over the past few years, carving out niches in healthcare, telecoms, retail, finance and accounting, and tech support. The country is hoping to ...
New Delhi, Jan 15 (PTI) IT industry body Nasscom has urged the government to clarify tax provisions that treat BPO-KPO services as intermediaries under GST rules, and scrap angel tax levied on ...
Infosys BPO, which started knowledge process outsourcing services as a part of its BPO offerings four years ago, is aiming to make Gurgaon the hub for its KPO business. The company is setting up a ...