In an online chat with Get Ahead readers on September 2, Sunder Ramachandran, Senior Manager -- Learning & Development with 24/7 Customer, discussed tips on how to crack non-voice BPO interviews. Here ...

Careers360 correspondent Shiphony Pavithran tries her luck at an entry-level position at one of India's top 20 BPOs and walks out with an offer letter! She chronicles her interview experience. Last ...

The CRM and contact centre services industry for which you have been the largest to historically focus on call centers is highly competitive – how does Teleperformance differentiate itself and its ...

CEBU, Philippines — BPO (business process outsourcing) workers are warned to upgrade their skills or lose their jobs to automation in years' time. This was the stern warning posed by Christopher ...

Its been almost three years since Businessworld India published a feature on Rural BPO, writing about a company called Lason. Lason had just just set up its first rural BPO unit in Kizhanur village, ...

NSB BPO Solutions, a rapidly growing business process outsourcing company, is set to make waves with its upcoming IPO. In an exclusive conversation, Promoter and Non-Executive Director Narendra Singh ...