Today, the narrative has matured. Organisations have moved beyond the hype, adopting an approach to AI grounded in pragmatism ...

A BUSINESS process outsourcing (BPO) workers’ group has urged the Department of Labor and Employment (DOLE) to act after firms kept normal operations and penalized employees who failed to report ...

Adarsh Kumar’s journey from founding pioneer to BPO-Tech visionary highlights how he is driving iEnergizer’s transformation ...

NO. 1493, or the proposed BPO Workers’ Welfare and Protection Act, represents the latest effort to ensure that industry employees are protected, a business process outsourcing (BPO) employee ...

While traditionally part of manufacturing, business process outsourcing (BPO) — in which companies work with third-party vendors to manage business operations — has grown beyond this one industry.

Dublin, Aug. 21, 2025 (GLOBE NEWSWIRE) -- The "Human Resource Business Process Outsourcing (BPO) Services - A Global Market Overview" has been added to ResearchAndMarkets.com's offering. The global ...

THE Bureau of Working Conditions (BWC) is urging the business process outsourcing (BPO) industry to adopt best practices to ...

Epiq GBTS relied on a different operating model than the rest of the business, and its sale will allow the company to reinvest the proceeds in research and acquisitions.

Portions of the financial sector have been slow to embrace AI, but it could play a role in overcoming BPO challenges.

The Philippines’ vital business process outsourcing industry (BPO) may have taken a hit during the first few months of quarantine to curb the spread of COVID-19, but true to its history of resilience, ...

Serial Entrepreneur, Founder of SupportNinja, Solving the human capital needs of fast-growing tech startups, Author of From Foster Care To Millionare To continue ...