Everyone communicates differently—even in the workplace. According to Princeton University, there are four main communication styles: passive, passive-aggressive, aggressive and assertive. An ...
Click to share on X (Opens in new window) X Click to share on Facebook (Opens in new window) Facebook Design by Evelyn Mousigian. Everyone is familiar with the concept of assertiveness: the sweet spot ...
If you want to train yourself to be assertive, it's best to start small. While great change is possible, it's crucial to remember that Rome wasn't built in a day. In this metaphor, Rome is what you ...
Navigating the world of professional services requires not only expertise in your field but also the ability to discern the intentions of potential clients. Assertiveness is an invaluable skill in ...
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We’d all like to confidently stand our ground and openly express our feelings to those around us, whether it’s to decline an invitation or stand up to a co-worker. But it doesn’t come easy. “Many ...
There are times when leaders must focus on directives and require behaviors with immediate effect rather than working to influence individuals toward a desired action or behavior further down the road ...
Assertive communication involves clear, honest statements about your beliefs, needs, and emotions. Think of it as a healthy midpoint between passive communication and aggressive communication. When ...
Collaborative and competitive communication approaches to conflict resolution are two of the five styles identified by Kenneth Thomas and Ralph Kilmann. The other three -- compromising, avoiding and ...
Assertive employees display behavior that incorporates interpersonal communication skills. Employers and recruiters look for indications of assertiveness during the interview process, says the London ...