Emergence of New Job Roles: Introduction of new job roles such as cyber-security, mobile app development, social media and data science mobile app development has reduced the country's dependence on ...

A bill seeking to ensure the welfare and protection of Business Processing Outsourcing (BPO) workers, especially during ...

Mercy Mugure first heard about business-process outsourcing (BPO) in the mid-2000s. Word of how the practice was transforming India, its global champion, reached Africa, which had largely missed out ...

In early September Guatemala’s President Otto Perez Molina resigned from office. The beleaguered politician had faced five months of protest from citizens before finally conceding defeat and resigning ...

As the global BPO market is on pace to expand, Brazil is looking for ways to seek its cut. Its business process outsourcing market is expected to see a growth upwards of 7 percent through 2012, with ...

NO. 1493, or the proposed BPO Workers’ Welfare and Protection Act, represents the latest effort to ensure that industry ...

In 2021, there is no denying that there were plenty of disruptions for people-intensive industries. The business process outsourcing (BPO) sector was not spared from this. However, many ...

Reporting from Manila — Ever since Joahnna Horca lost her father, a doctor, in a South China Sea typhoon, her large family has struggled to make ends meet. So after Horca earned a college degree in ...

Broker price opinions aren’t the most common method for assessing a home’s value, but they can be useful. If you’re hoping to cancel your private mortgage insurance, for example, a broker price ...