BofA accused the insurance industry of clogging its ranks with tons of unnecessary salespeople, with a "snowball effect" ...

AI integration in employer-sponsored health care is accelerating. Here are 5 key opportunities to drive better quality, ...

As artificial intelligence transforms insurance operations, routine underwriting, claims, and servicing tasks are increasingly automated. Kathleen Ziegler (pictured), chief operating officer at AXA XL ...

The gap is stark. While as many as 82% of carriers now use some form of AI in their operations, just 7% have reached what ...

The new Quoting AI Agent collects customer data, optimizes rates, and delivers quotes in seconds, marking the final ...

Florida Gov. Ron DeSantis has rolled out an “AI Bill of Rights” that includes restrictions on its use in processing insurance ...

The artificial intelligence solutions can be used by insurers to process documents, support customers, and provide quotations ...

As AI technologies like ChatGPT and other generative AI tools have gained prominence, our clients have started raising questions about their insurance coverage. Among the most frequently asked are: ...

The insurance industry’s embrace of AI calls for a governance framework to assist regulators, guide insurers, and inform consumers. The National Association of Insurance Commissioners’ Big Data and ...

Brittany Trang dives into what medical malpractice insurance looks like in the age of artificial intelligence, and more.

When 76% of insurers have deployed AI but half the workforce is looking to leave, the technology strategy and the talent ...

AI's ability to synthesize large amounts of data can free up agents and brokers to interact with and develop more ...