National Grid fined by Mass. DPU, electric customers could see $15 million back
A spokesperson for the Department of Public Utilities told Boston 25 News that National Grid has proposed to pay back $15 ...
After billing meltdown, frustrated customers say National Grid not complying with Massachusetts state order
Questions about thousands of customers, who went months without bills from National Grid this winter, got Massachusetts state ...
Administrative snafu means 35,000 National Grid customers will get a big break on their bill
The Department of Public Utilities is ordering National Grid to refund or not charge customers for late bills.
WHDH4d
‘Inexcusable:’ State DPU comments on National Grid billing error
BOSTON (WHDH) - The Massachusetts Department of Public Utilities (DPU) says around 35,000 customers didn’t get their monthly bills when off-peak rates took effect in November. When National Grid ...
Massachusetts DPU slaps National Grid over 'severe billing errors'
In a letter Monday, the state Department of Public Utilities scolded National Grid for failing to bill 35,000 customers ...
Yahoo3d
National Grid fined by Mass. DPU, electric customers could see $15 million back
National Grid electric customers may soon see millions returned to them after Massachusetts regulators penalized National Grid for a slew of customer complaints. A spokesperson for the Department ...